On 31st March 2006, Northumbria University hosted
a half-day colloquium at The Sage Gateshead on issues around designing services. Podcasts and Powerpoints from many of the sessions can be downloaded below.
To download presentation files, right-click the title and select
"Save" or "Save link as".
Service Innovation through Design Thinking
Professor Tim Brown, CEO of IDEO US
Inaugural Lecture as visiting professor to Northumbria University, discussing the work of IDEO internationally in creating innovation in businesses and services
Chris Downs, Partner, Live|Work
We are what we use - not what we own
Objects of Service - From Subjects to Objects
and Back Again
Prof. Steven Kyffin, Global Head of Design Research, Philips Design
How can design help to creatively understand people, create value across the full business development process and create poignancy to our technological trajectories
> Presentation synopsis (Word document, 32Kb)
Designing Design in a Complex World
Dr. Bob Young, Associate Dean for Research & Consultancy,
School of Design, Northumbria University
The evolution of service and systems design thinking in academia
> Presentation slides (Powerpoint, 11.8Mb)